![]() This idiot installer broke all the windows with total disregard to my carpet furniture and window sill, which he damaged all. To step back in time about the broken windows. Yes, that’s right, the locksets were on the outside of the house. If you were blind and the laws of chance were in your favor to not put in 3 windows the wrong way it would have turned out better. The third window was going to go in backwards till I stopped them. “Yandi” this self-proclaimed master window installer installed Not only the first but the second window in backwards. I thought to myself “well Window Wall obviously hands them out like candy”. The “Master Window Installer” as he so proudly presented his neck tag like it made him one. Window installer did nothing of the sort. Cody assured me that they use 3M safety film covering to stop the shards from entering the house. So, I asked him about protecting my interior from the glass breakage. He informed me that the old windows would probably break during install. Nice guy but full of Window Wall BULL I wanted to give the old windows to Habitat of the Humanities. I wanted some hurricane windows but budget wise could only afford the master bedroom. OMG! By the way I was a superintendent and know BS contractors. ![]() But let me tell you about my experience with Window Wall. ![]() You are welcome to use whomever to install and purchase your windows. I would like to warn those of you thinking about new windows. There has to be better options than this…. He had us “pre approved” for the PACE Program where it would only cost $241 a month - for 30 YEARS! So the price to replace our 11 windows, 3 sets of sliding glass doors and front glass doors was $40,000. Being pushy, not providing a written estimate - or even a business card, calling in to the office to come back with better pricing only good for a day, etc. The salesman from Reece employed all of the sales strategies that I hate. Keep in mind we have been dealing with an absolute nightmare of a situation with the AC since moving in - a discovery of mold throughout the ductwork, an unlicensed HVAC person impersonating someone else, then the AC unit which just turned 5 (just out of warranty) died and was being replaced while he was here. The salesman from Reece Windows arrived a couple of days later. We had a door to door salesman come asking to set an appointment. They definitely should be replaced as well as the sliding glass doors and front door. The windows in the house we purchased are Alcan single pane windows I’m sure are original to the house which was built in 1991. I always think the real test of any company’s service is when there is a problem, and how they handle it.Replacement Windows? We recently moved here from NC. Clearview Windows remedied this for us having eventually found the problem, not that they had to but because they wanted to ensure that as customers we were looked after. The irony was the problem was not of their making, or defective products, but was due to defects in the construction of our floating floors adjoining the doors. Three times their engineers came out promptly when we called, and they really worked incredibly hard to resolve the problem. We were delighted with the completed installation! But……post installation an issue arose with the French doors, which only happened in extreme cold weather conditions. The installation went smoothly, with their team always on time and leaving our home clean as a pin each day. We opted for the brown/black frames but with white internally, and a beautiful Aluminum front door, and three sets of French doors. Clearview Windows replaced all of the doors and windows on our 5 bedroom detached home, so a fairly large job.
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